Privacy Policy

This Privacy Policy describes how CPI Malaysia collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and the rights you have regarding your personal data.

Information We Collect

We collect various types of information to provide and improve our services. When you visit our website, we may collect the following:

• Personal details you voluntarily provide, such as your name, email address, and contact information when you register or subscribe to our services
• Usage data including pages visited, time spent on our site, browser type, and IP address through standard web analytics
• Cookies and similar tracking technologies that help us understand your preferences and improve your experience
• Research participation data if you choose to participate in our household expenditure surveys or consumer studies
• Search queries and interactions with our CPI tracking tools and analysis features

We collect this information to provide accurate cost of living data, improve our purchasing power analysis tools, and deliver personalized content related to food price inflation and household expenditure trends.

How We Use Your Information

We use the information we collect for several important purposes. Your data helps us provide and enhance our CPI tracking services, deliver relevant content about food inflation and household expenditure patterns, and improve our overall platform functionality.

We analyze usage patterns to better understand how consumers interact with our cost of living resources. This helps us create more effective purchasing power analysis tools and more accurate household expenditure surveys. We also use your information to send you updates about changes to our services, respond to your inquiries, and maintain the security of our platform.

Your personal data may be used to conduct research on inflation trends and purchasing power across different income groups in Malaysia. All research is conducted in compliance with privacy regulations and your data is handled confidentially.

Your Privacy Rights

You have important rights regarding your personal information. You can request access to the data we hold about you, ask us to correct any inaccurate information, or request deletion of your personal data subject to certain legal obligations.

You have the right to opt out of marketing communications at any time. You can also withdraw consent for cookies and data collection, though this may affect your ability to use certain features of our site.

If you believe we have violated your privacy rights or handled your data improperly, you have the right to lodge a complaint with the relevant data protection authority. We are committed to addressing any privacy concerns promptly and transparently.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze how you use our website. Cookies help us remember your preferences, understand traffic patterns, and improve our CPI tracking methodology and household expenditure analysis features.

We use both essential cookies required for site functionality and analytics cookies that help us understand user behavior. You can control your cookie preferences through your browser settings, though disabling certain cookies may impact your experience.

Third-party analytics tools may also collect data about your visits to track website performance and user engagement. These services are bound by confidentiality agreements and are prohibited from using your information for other purposes.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, secure servers, and access controls to safeguard your data.

While we strive to maintain the highest security standards, no method of transmission over the internet is completely secure. We encourage you to use strong passwords and report any suspicious activity to us immediately.

We retain your personal data only as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless longer retention is required by law.

Third-Party Sharing

We do not sell your personal information to third parties. We may share aggregated, anonymized data with research partners and academic institutions to advance understanding of inflation trends and purchasing power in Malaysia.

We may disclose your information if required by law, court order, or government request. We may also share information with service providers who assist us in operating our website and providing our services, all under strict confidentiality agreements.

Any third parties who access your data are contractually obligated to maintain its confidentiality and use it only for the purposes we specify.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the “Last updated” date.

Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.